Question 1

I forgot my portal login. How do I reset it?

Accepted Answer

For Customer Portal Users; You can reset your password at the bottom of the sign-in page where it says 'Forgot Password?'. For Investor Hub Users, you'll need to contact IT to reset your password.

Question 2

I'm unable to join meetings. What should I do?

Accepted Answer

Please ensure that you are signed in with the correct domain account. If you are joining via phone, please make sure your number is approved and is not private. You will also need the conference PIN.

Question 3

I want to invest. Where do I start?

Accepted Answer

You can contact us via the form or Email us at (Invest@Edcursion.com).

Question 4

I'm looking for a job. Are you guys hiring?

Accepted Answer

For all job listings, please refer to the Jobs page. You can also check our LinkedIn, RMIT/University Of Melbourne Career Hub, and Indeed Pages.

Question 5

I lost my FIPS key/card. What should I do?

Accepted Answer

Please report to us immediately as we need to deactivate your FIPS key/card and reissue you a new one.

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